Workplace Management
Pantech Group understands that our success and sustainability as a company is intrinsically tied to the wellbeing of our employees and those we serve and interact with. From our dedication to empower employees, to our commitment to good governance and engagements with local communities, we strive to embed social responsibility as a driving force of our business operations.
Occupational Safety and Health (OSH)
Employee safety and health is paramount in our business operations. Pantech Group strives to conduct business activities in a safe and responsible manner. We aim to achieve the goal of zero health and safety incidences for all employees, customers, visitors and contractors during their association with the Group every year.
To this end, we implement rigorous safety and health management systems that are continuously monitored and evaluated to mitigate risks of unwanted incidences by identifying potential hazards.
Our CARE Policy captures the essence of Pantech Group’s safety culture and is embedded into our OSH policy.
- Comply with the relevant legal and other OSH requirements
- Aim to be an organization free from pollution, accidents and occupational diseases.
- Reduce risks and eliminate hazard to promote a safe work environment.
- Empower directors, management and employees to engage in OSH consultation and communication, while fostering a culture of continual improvement.
Good health and well-being
Pantech Group actively promotes good health within the organisation, ensuring the well-being of our employees. Our commitment including comprehensive workplace management, provide staff benefits including medical coverage and access to healthcare resources.
Decent Work and Economic Growth
In addition to job creation for local communities, Pantech Group implements robust health and safety measures within the workplace and fosters a supportive work environment that prioritizes employee well-being.
- A safe work environment reduces risk of accidents, injuries and health issues
- Minimising accidents and health-related absences help maintain smooth operation, leading to higher efficiency and productivity
- A commitment to safety improves employee morale, trust and retention
- Adhering to OSH regulations prevents potential legal liabilities and fines
- Establish a robust Occupational Safety & Health (OSH) Policy supported by a management system (OHSMS) adhering to Occupational Safety and Health Amendment Act 2022 (OSHA 2022) and ISO 45001:2018 standard
- Create Health, Safety and Environment (HSE) Working Committees to monitor and report safety performance in monthly meetings with senior management.
- Ensure that safety initiatives are overseen by SMC chaired by executive director to maintain a high-level focus on health and safety
- Implement rigorous safety and health management systems to assess risks, identify potential hazards, and reduce risk levels through continuous monitoring and periodic reviews
- Conduct onboarding health and safety training for new employees, along with ongoing HSE and Personal Protective Equipment (PPE) training for staff and contractors
- Mandate HSE briefings for external contractors before they begin work to ensure compliance with safety procedures on company premises
- Foster a proactive safety culture, encouraging all employees to actively participate in maintaining a safe workplace
- Hold weekly Toolbox Sessions led by HSE committees to facilitate open dialogue and reinforce safety practices
- Work closely with the Board and management to regularly update safety and health procedures to aim for zero safety incidents
1. Health and Safety Training Sessions
| FY2022 | FY2023 | FY2024 | |
|---|---|---|---|
| Number of employees trained on Health and Safety Standards | 658 | 537 | 911 |
| Training hours on Health and Safety Standards | 669 | 1,841 | 3,454 |
2. Safety Incidents
| FY2022 | FY2023 | FY2024 | |
|---|---|---|---|
| No. of Fatalities involving Employees | 0 | 0 | 0 |
| No. of Fatalities Involving Contractors | 0 | 0 | 0 |
| No. of Incidents | 25 | 18 | 22 |
|
4 | 9 | 9 |
|
21 | 9 | 13 |
| Total Man-Hours Lost | 2,236 | 3,924 | 4,640 |
| LTIR (Employees) | 2.37 | 1.44 | 1.48 |
Note: Please refer to the respective Sustainability Statements for more details
Pantech Group will continue to emphasise good operational safety and health practices by assessing the risks of safety incidents in our operations. We are dedicated to contributing towards a sustainable future by maintaining a safe and conducive workplace with zero safety incidents.
Human Rights
Gender Equality
Championing workplace diversity and inclusions, ensuring equal opportunities for all genders.
Decent Work and Economic Growth
In addition to job creation for local communities, Pantech Group implements robust health and safety measures within the workplace and fosters a supportive work environment that prioritizes employee well-being.
- Embracing diversity and inclusion enhances the organisation’s ability to access a wide range of knowledge, perspectives, and ideas
- Promoting equal opportunities ensures a fair and respectful work environment for all employees, regardless of gender, race, religion, age, or nationality
- Ensuring that every employee works in a dignified and respectful environment helps in fostering a positive workplace culture
- A commitment to human rights attracts diverse talent and helps retain employees who value inclusivity and fairness
- Adhering to human rights standards prevents discrimination and ensures compliance with laws and ethical practices
- We have formalised the Human Rights Policy in June 2023, outlining approaches to manage and mitigate negative human rights impacts with six key tenets:
- Non-Discrimination
- Fair Employment Conditions
- Health and Safety
- Freedom of Association and Collective Bargaining
- No Forced and Child Labour, and
- Free from Harassment and Abuse
- Established a secure, confidential whistleblowing channel for reporting policy breaches, labour practices issues or inappropriate behaviour, with protections for whistleblowers and thorough investigations.
| FY2022 | FY2023 | FY2024 | |
|---|---|---|---|
| No. of substantiated complaints involving human rights violations | 0 | 0 | 0 |
Diversity, Equity and Inclusion
Gender Equality
Championing workplace diversity and inclusions, ensuring equal opportunities for all genders.
Decent Work and Economic Growth
In addition to job creation for local communities, Pantech Group implements robust health and safety measures within the workplace and fosters a supportive work environment that prioritizes employee well-being.
- Leveraging a diverse range of knowledge, perspectives, and ideas enhances strategic decision-making and innovation, leading to more effective collaboration and problem-solving
- Ensures fair treatment and equal employment opportunities for all employees, regardless of gender, race, religion, age, or nationality
- Fosters a respectful and dignified work environment where discrimination is not tolerated, promoting a positive workplace culture
- Promotes a supportive environment that boosts employee morale and aids in retaining talent by creating a sense of belonging and fairness
- Enforce a policy that prohibits discrimination and ensures fair treatment, and provides protection against harassment and abuse
- Actively cultivate an environment where employees from diverse backgrounds can contribute their unique talents and perspectives
- Provide platforms for employees to share perspectives and opinions, fostering open dialogue and collaboration
- Embrace the diverse strengths and talents of employees to support a harmonious workforce and enhance operational value
- Ensure fair wages, reasonable working hours, adequate benefits, and other forms of remuneration, complying with all applicable laws and regulations
| FY2022 | FY2023 | FY2024 | |
|---|---|---|---|
| Total Number of Employees | 801 | 1,050 | 1,184 |
| Percentage of employees by gender and age group by employee category | |||
| Gender group by employee category | |||
| By Function | |||
|
77% | 77% | 77% |
|
23% | 23% | 23% |
|
20% | 23% | 17% |
|
80% | 77% | 83% |
|
95% | 95% | 95% |
|
5% | 5% | 5% |
| By Level | |||
|
90% | 90% | 90% |
|
10% | 10% | 10% |
|
73% | 73% | 72% |
|
27% | 27% | 28% |
|
56% | 57% | 55% |
|
44% | 43% | 45% |
|
84% | 85% | 88% |
|
16% | 15% | 12% |
| Age group by Employee Category | |||
|
40% | 35% | 31% |
|
50% | 57% | 57% |
|
10% | 8% | 12% |
|
57% | 56% | 54% |
|
43% | 44% | 46% |
|
0% | 0% | 0% |
| Percentage of directors by gender and age group | |||
|
67% | 67% | 67% |
|
33% | 33% | 33% |
|
0% | 0% | 0% |
|
11% | 11% | 11% |
|
89% | 89% | 89% |
| Percentage of employees that are contractors or temporary staff | 0.62% | 0.48% | 0.25% |
Human Capital Management
Gender Equality
Championing workplace diversity and inclusions, ensuring equal opportunities for all genders.
Decent Work and Economic Growth
In addition to job creation for local communities, Pantech Group implements robust health and safety measures within the workplace and fosters a supportive work environment that prioritizes employee well-being.
- Employees are the most valuable asset, and the company’s success is closely tied to their development and performance
- A well-managed workforce brings talent, dedication, and innovation, which are crucial for driving business growth and success
- Development programs and a positive work environment empower employees to reach their full potential and contribute meaningfully
- Investing in employee development and well-being leads to long-term value creation for the organization and its stakeholders
- Strategic human capital management fosters a high-performing workforce, enhancing overall operational efficiency and productivity
- Prioritizing employee growth and satisfaction helps attract and retain top talent, which is essential for sustained organizational success
Our human capital management under the Human Resource department is guided by two of our core values to create an engaged and motivated workforce:
| Employee Empowerment | Pantech Group invests in our employees’ growth by supporting their pursuit of new skills and capabilities through relevant development courses. We foster an energetic and enthusiastic workforce by valuing individual contributions and promoting teamwork. We encourage employees to step up and lead by inculcating a nurturing culture of continuous learning and adaptability to make decisions based on critical thinking. |
|---|---|
| Trust & Integrity | Our human capital practices are built on transparency and fairness, adhering to all local labour and employment laws. |
Our strategic human capital management fosters a culture of talent development, recognising individual contributions and empowering leaders to be agile. We design training programmes that unlock employee potential and drive continuous performance improvement.
Our strategic framework focuses on these key pillars:
-
Talent Acquisition and Retention
Talent Acquisition and Retention: Pantech Group builds a strong talent pipeline through merit-based hiring, competitive compensation, and fostering an inclusive work environment that attracts and retains top talent.
-
Talent Development and Upskilling
We prioritize continuous learning and employee development through leadership, technical, and soft skills training, ensuring a skilled workforce ready for future challenges.
-
Performance and Compensation
Pantech promotes a high-performance culture with goal-driven performance management, regular feedback, and competitive compensation to motivate employees and support their growth.
-
Leadership Pipeline
Pantech Group is committed to building a strong leadership pipeline through a comprehensive, multi-level training approach. We invest in employees at all levels, focusing not only on leadership development but also on skills necessary for advancement. Our supervisory development programs equip team leaders with the mentoring and guidance skills needed for future senior roles. By fostering a culture of internal growth and continuous learning, we ensure that our future leadership team is prepared to drive the company’s success, while maintaining a strong focus on health and safety.
1. Training
| FY2022 | FY2023 | FY2024 | |
|---|---|---|---|
| Total hours of training by employee category | 1,852 | 3,583 | 7,340 |
| By Function | |||
| Management | 609 | ||
| Administrative | 2,341 | ||
| Operation | 4,390 | ||
| By Level | |||
| Board of Directors | 68 | ||
| Management | 726 | ||
| Executive / Supervisory | 3,142 | ||
| Non-Executive | 3,404 | ||
| Average Training Hours per employee | 6.20 | ||
2. Employee Retention and Attrition
| FY2022 | FY2023 | FY2024 | |
|---|---|---|---|
| Total number of employee turnover by employee category | 89 | 269 | 117 |
| By Function | |||
| Management | 0 | 4 | 3 |
| Administrative | 42 | 44 | 46 |
| Operation | 47 | 221 | 68 |
| By Level | |||
| Board of Directors | 0 | 0 | 0 |
| Management | 0 | 4 | 4 |
| Executive/ Supervisory | 29 | 36 | 37 |
| Non-Executive | 60 | 229 | 76 |
| Total new hires | 49 | 245 | 220 |
Contribution to Community
Good health and well-being
Pantech Group actively promotes good health within the organisation, ensuring the well-being of our employees. Our commitment including comprehensive workplace management, provide staff benefits including medical coverage and access to healthcare resources.
Quality education
Pantech Group fosters a culture of continuous learning and provides diverse training opportunities for staff.
Reduced Inequality
Pantech Group incorporates elements of non-discrimination in its policies, fostering a workplace culture that promotes social equality.
Climate Action
Implements measures to reduce carbon footprint and promote climate-friendly practices.
Partnerships for the Goals
Collaborating with stakeholders to achieve Sustainability objectives.
- Pantech Group believes businesses have a duty to engage with their communities, fostering social inclusion and building resilience
- Engagement with communities contributes to sustainable socioeconomic development for all
- Pantech’s activities focus on social welfare initiatives that empower individuals and unlock their potential
- These initiatives build stronger ties with local communities, fostering a sense of shared purpose and mutual benefit
We evaluate potential community initiatives based on the ability to contribute towards the four identified UN SDGs goals:
- SDG 3: Good Health and Well-being – Pantech Group supports initiatives that promote health and well-being, ensuring access to essential healthcare services and fostering healthier communities.
- SDG 4: Quality Education – We support educational programs and partnerships that provide quality learning opportunities, equipping individuals with the skills and knowledge necessary for personal and professional development.
- SDG 10: Reduced Inequality – Pantech advocates for social inclusion by supporting initiatives that address inequality and empower marginalized groups, creating a more equitable society.
- SDG 13: Climate Action – We engage in initiatives that promote climate resilience, environmental stewardship, and sustainable practices, helping mitigate the impacts of climate change.
We focus on creating value beyond financial compensation by supporting both our employees and the wider community. Our annual Back-To-School Programme subsidises education expenses for employees with school-going children, helping to provide access to quality education. In addition to this internal initiative, Pantech collaborates with local organizations and stakeholders to implement community-focused initiatives, reinforcing our role as a responsible and engaged corporate citizen.
| FY2022 | FY2023 | FY2024 | |
|---|---|---|---|
| Total amount invested in the community where the target beneficiaries are external to the listed issuer (RM’000) |
129 | 112 | 107 |
| Total number of beneficiaries of the investment in communities | 3,961 |
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